Shipping Policy
Thank you for shopping with ShopyMB. We are committed to providing clear, reliable, and transparent shipping information to help ensure a smooth shopping experience for our customers.
This policy applies to all orders shipped within the United States.
Order Processing Time
- Orders are processed within 1–3 business days.
- Processing days: Monday to Friday.
- Orders placed on weekends or public holidays will be processed on the next business day.
Order Cut-Off Time
- Daily Cut-Off Time: 4:00 PM (GMT-06:00) Central Standard Time (Chicago).
- Orders placed before the cut-off time may begin processing on the same business day.
- Orders placed after the cut-off time will be processed on the following business day.
Shipping Method & Transit Time
- Shipping Method: Standard US Ground Shipping (USPS / FedEx / UPS).
- Estimated Transit Time: 5–7 business days (Monday to Friday).
Total Estimated Delivery Time
- Processing Time: 1–3 business days.
- Transit Time: 5–7 business days.
- Total Estimated Delivery Time: 6–10 business days (Monday to Friday).
Delivery times are estimates and may vary slightly due to carrier delays, severe weather conditions, high shipping volumes, or peak holiday seasons.
Shipping Charges
- Free Shipping on all orders within the United States.
- No minimum purchase is required.
Delivery Address
Orders are shipped to the delivery address provided during checkout. Please ensure your shipping address is accurate and complete before placing your order. ShopyMB is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us immediately at [email protected]. Once an order has been processed or dispatched to the carrier, changes or cancellations may not be possible.
Order Tracking
- A shipping confirmation email with tracking information will be sent automatically once your order has been shipped.
- Tracking details are typically active and available within 24–48 hours after dispatch.
- You can track your package anytime using our Track Order page.
Lost or Delayed Orders
If your package is delayed or appears to be lost in transit, please contact us at [email protected]. We will gladly assist you by investigating with the shipping carrier to resolve the issue as quickly as possible.
CUSTOMER SUPPORT
Our dedicated support team is available to assist you with order inquiries, product details, returns, or any general questions:
- Business Address: 202 Campbell St a, Geneva, IL 60134, United States
- Email: [email protected]
- Support Hours: Monday – Friday: 9:00 AM – 5:00 PM CST
- Response Time: Within 24 business hours